Shipping & Returns
Fast shipping, easy returns, happy sewing!
Shipping
All orders ship from our warehouse in Baker City, Oregon. In-stock fabric orders ship within 1-3 business days.
Please Note: During large promotional events and holidays, processing times may be delayed to 3-7 business days. All orders ship complete, so if you order pre-order and in-stock items together, your order will not ship until all items are available.
United States
All US orders ship for one flat rate of $8.95. We ship through USPS, FedEx, and UPS. All orders include tracking. Shipping service is based on the destination.
Expected Transit Times (does not include fulfillment time):
USPS Ground: 1-5 business days
USPS Priority: 2-3 business days
FedEx Express: 2-3 business days
UPS Ground: 1-5 business days
Rush Shipping
Rush shipping is available during the holidays for a flat rate of $23. Your order will be fulfilled as soon as it's placed (Monday-Friday) and go out with the next package pick-up. Cutoff time for same day shipping is 1pm EST. Note: Selecting rush shipping does not change the shipping speed; expected transit times are listed above.
International Shipping
We ship everywhere in the world! Shipments are sent through your choice of USPS or FedEx Express (priority or economy). By law we cannot mark your package as a "gift". All packages will be clearly labeled as containing "FABRIC". The declared value on the customs form does not include shipping.
Heads Up: You may have additional duties and/or taxes to pay when your package arrives. You are responsible for these fees.
International Delivery Times:
USPS First Class Mail: Several weeks
USPS Priority: 6-10 business days (but often takes longer)
FedEx: Approximately 3 days
International shipping unfortunately can be expensive. The rates shown at checkout are correct.
Combined Shipping
We cannot accommodate requests to combine orders at this time.
Lost or Stolen Packages
KnitFabric.com is not responsible for packages that have been confirmed as delivered by the carrier. Please contact your local post office if you believe it was delivered to the wrong address, or your local police department if you believe it was stolen. We will refund or re-ship packages that have been confirmed as lost by the carrier.
Returns
We accept returns on unwashed and uncut fabric that is 1 yard or larger. (No returns on 1/2 yard cuts.)
How to Return:
1. Mail your fabric back within 14 days of receiving it.
2. Include a note with either the original packing slip or your name and order number.
3. Ship the package to:
KnitFabric.com Returns Dept.
205 Settlers Loop
Baker City, OR 97814
After we receive your order, you will be refunded for the value of the fabric minus a 10% restocking fee. Original shipping is non-refundable.
Damaged Items
If you receive a damaged shipment, please contact us within 7 days of receipt so we can assist you.